I’ve lost all of my files off my computer! Help!!
Don’t panic. We can potentially get those files back, so long as the harddrive isn’t damaged; but you must stop using the computer now. When files are deleted, the are not actually deleted from the disk, merely removed from the index, so the file often remains there, until that same space is needed again by another file. Because every time when we use our computer we are writing data to the disk, it is important for the best chance of recovery to stop using the computer, and shut down ASAP.
Help! I have a virus / Spyware that I cannot remove!
Never fear. Viruses and spyware occur from time to time on Windows computers. We can try and restore you computer to normal, and if not, reinstall the operating system so that everything is functioning normally. After that has happened, we can reinstall you programmes, and set you up with anti-virus software to ensure the problem doesn’t happen again.
I need to setup an Anti-virus software on my computer but I am not sure … are there any free alternatives?
Yes. Computer help me can install and set up a free, no cost anti-virus solution. Just call us for more information.
Everything has gone wrong, and my computer is slow and full of viruses – I want to start again like a brand new computer
That is no problem either. Computer help me can take the original disks that your computer came with and reinstall everything to make sure everything is working just like the first day you first bought it. Just call us to arrange a time.